When it comes to communication, nonverbal cues are just as important as verbal
ones. In fact, studies have shown that up to 93% of communication is nonverbal.
This means that how you present yourself, your facial expressions, and body
language can all have a big impact on how your message is received.
One of the most important nonverbal cues is eye contact. Making direct eye contact with
the person you’re speaking to can show that you are engaged and interested in the
conversation. On the other hand, avoiding eye contact can signal disinterest or even
dishonesty.
Body language is also key. Standing up straight and using open, confident postures can
convey confidence and authority. Slouching or crossing your arms, on the other hand, can
make you appear closed off or defensive.
Facial expressions are another important nonverbal cue. Smiling, for example, can
indicate friendliness and approachability, while a furrowed brow may signal confusion or
concern.
It’s important to be mindful of your nonverbal cues in any communication setting, whether
it’s a job interview, a business meeting, or a casual conversation with friends. Being aware
of your body language, eye contact, and facial expressions can help you to communicate
more effectively and build stronger relationships with those around you.
Giving and receiving feedback is an essential part of effective communication. It
allows us to understand how our actions or words are perceived by others and
how we can improve ourselves. Here are some tips on how to give and receive
feedback:
Be specific: When giving feedback, be specific about what you’re addressing. Avoid
general statements like “you need to improve your performance.” Instead, provide
specific examples of what the person did and how it affected others.
Be timely: Feedback should be given as soon as possible after the event. Waiting too
long can make the feedback seem less relevant and less impactful.
Focus on behavior, not personality: Feedback should focus on the person’s behavior,
not their personality. Instead of saying “you’re lazy,” say “you missed the deadline for
the project.”
Be constructive: Feedback should be constructive and provide suggestions for
improvement. Instead of just pointing out what the person did wrong, offer specific
ways they can improve.
Listen actively: When receiving feedback, listen actively and try to understand the
other person’s perspective. Avoid becoming defensive or dismissive.
Ask questions: If you’re unsure about the feedback you received, ask questions for
clarification. This will show that you’re open to feedback and willing to learn.
By following these tips, you can give and receive feedback effectively, improving
communication and strengthening relationships